The AI effect

December 17, 2019
How artificial intelligence is making health care more human.

For some time, leaders of technology-enabled health-care institutions— and today, that means practically all health-care institutions—have been anticipating the potential impact that artificial intelligence (AI) will have on the performance and efficiency of their operations and their talent. But in reality many, if not most, have already been reaping the benefits of AI tools, which are improving many activities in health-care institutions, from enhancing oncological diagnosis accuracy to reducing time spent scheduling patient visits.

“By focusing on areas that patients, providers, or systems are invested in addressing, we have set the stage for more rapid adoption and dissemination of AI.”

Rachael Callcut, University of California, San Francisco

In a survey conducted by MIT Technology Review Insights, in association with GE Healthcare, more than 82% of health-care business leaders report that their AI deployments have already created workflow improvements in their operational and administrative activities—giving clinicians time back to work with their patients more closely, and with more insight.