How AI is changing knowledge work

February 5, 2019
With help from the right AI algorithms, organizations can evolve into “superminds” that are smarter than their individual members.

This is one of the latest editions of “Business Lab“, MIT Technology Review’s new podcast helping business leaders make sense of new technologies coming out of the lab and into the marketplace. In this episode:

Thomas Malone is a professor of management at MIT’s Sloan School of Management, founder and director of the MIT Center for Collective Intelligence, and author of the 2018 book Superminds: The Surprising Power of People and Computers Thinking Together. The book explores the different ways groups of people make decisions, and how new forms of artificial intelligence, especially machine learning, can help. Malone predicts that AI, robotics, and automation will destroy many jobs—including those of high-skilled knowledge workers—while at the same time creating new ones. By investing in the right kinds of AI, he says, organizations can help keep workers productive and happy—and make sure our “superminds” are actually smarter than our regular minds.