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Racing ahead with AI

Today’s AI doesn’t just shuttle passengers and cargo. It wins races.

How does the quality of AI gov. initiatives in Asia compare with other regions?

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Higher
Comparable
Lower
Unsure
NOTES: % of resp., Nov. 2018 survey

What percentage of customer enquiries are resolved completely by automated channels?

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More than 75%
50 to 75%
25 to 50%
10 to 25%
Less than 10%
NOTES: % of resp., July 2018 survey