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Getting smart about AI's future

AI is a primary driver of possibilities and promise as the Fourth Industrial Revolution unfolds.

In what year did you, or will you, first deploy AI in your organization?

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2015
2016
2017
2018
2019
2020
Not deploying AI
NOTES: % of respondents

Where within your business processes have you invested in AI?

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CX
Process efficiency
HR
Finance
NOTES: % of respondents